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Grievance redressal

If an issue with an order, payment, refund or seller has not been resolved through customer support, you can write to our Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

Grievance Officer

Email
contact@diternox.com
Phone
+91 88899 99684
Company
Diternox OPC Private Limited
Address
MH-11, Suloni, Raigarh, Chhattisgarh 496100, India

What to include

  • Your name, and the email or phone number on your account
  • The order number, if the complaint is about an order
  • What happened, and what you would like us to do
  • Photos or documents that help explain the issue